Meet the Staff
J. Michael Chennault
Director of Campus Mediation Program
J. Michael Chennault is the Director of the Office of the Ombudsman and Director of the Mediation Program at the University of California, Irvine. He has been with the UCI campus community for 22 years. He is a certified mediator and has extensive experience mediating two party and departmental disputes.
Michael has a Masters of Arts in Educational Psychology from the University of California, Los Angeles, a Masters of Science in Counseling from San Diego State University, and a Bachelors of Arts in Psychology from San Diego State University.
Jennifer serves as an Associate Ombudsman for the University of California, Irvine (UCI). She holds a Master of Dispute Resolution from the Straus Institute at Pepperdine Law School, as well as an M.B.A. from the Paul Merage School of Business at UCI. She is also a Certified Organizational Ombudsman Practitioner.
After completing graduate school, Jennifer worked as Director of Operations for a private dispute resolution provider, and then as one of the Ombudsman for UCLA. Jennifer has also mediated cases for the university and court systems. Jennifer served as a member of the Board of Directors for the International Ombudsman Association from 2008-2014, and she currently serves on the Board of Certification for Certified Organizational Ombudsman Practitioners.
Shawn Hutchens serves as an Associate Ombudsman for the University of California, Irvine. She holds a Master of Dispute Resolution from the Straus Institute for Dispute Resolution at Pepperdine University School of Law.
Shawn has performed mediations in Northern and Southern California Superior Courts as well as in the private and non-profit sectors.
Prior to working in alternative dispute resolution, Shawn worked in the legal field providing case management in a wide range of practice areas. Additionally, Shawn served students and families as a youth director with a special interest in mentoring, team-building and cross-cultural education.
La Verne Durham-Rhodes
Ryan is currently completing a Master's Degree in Dispute Resolution at Pepperdine University's Straus Institute for Dispute Resolution. Prior to this, Ryan received a Bachelor of Arts degree in Political Science from the University of Oregon.